State Farm® Insurance Agent Mitch Hanan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Christina Gebhart
November 7, 2024
5
out of
5
rating by Christina Gebhart
"Jennet From State Farm has been very Polite and understanding and has answered all of my Questions in being very understanding way. I only Wish I could Give 10 Star 🌟 s Becuse I would. It's token me longer then I would like to write ✍️ this feedback am grateful 🙏 for have such an understanding agent and one with such .Compassion."
We responded:
"Thank you so much for taking the time to share such thoughtful feedback, Christina! We are beyond grateful for your kind words. Jennet is such an amazing part of our team, making sure you feel heard and supported. We're glad to know she made such a positive impression to you. Your recommendation means the world to us. If you ever need anything else, we’re here to help! -Mitch"
Jessica Asa
October 30, 2024
5
out of
5
rating by Jessica Asa
"Jeanette at Mitch Hanna State Farm is amazing! I was stressing over a last minute renters insurance request that my college age daughter needed before signing her lease. Jeanette took charge and had everything done well before our appointment. Thank you so much Jeanette!"
We responded:
"Hi Jessica. I’m glad to know Jeanette was responsive and helped you get the Renters Insurance in place in time to sign your daughter’s lease. College is a big step and I understand how stressful things can get. I’m also glad to know Jeanette helped relieve a bit of the stress you’re experiencing helping your daughter get everything set up. Mitch"
Tawnya Pratt
October 29, 2024
5
out of
5
rating by Tawnya Pratt
"Every time I call the office a representative answers right away and is helpful to my needs."
We responded:
"Thank you for taking the time to share your experience, Tawnya! We’re delighted to hear that you consistently receive prompt and helpful assistance from our team. Providing excellent customer service is our top priority, and it’s wonderful to know that we’re meeting your needs effectively. If there’s anything more we can do for you, please feel free to reach out. We appreciate your support! - Mitch"
Adam Karch
October 29, 2024
5
out of
5
rating by Adam Karch
"I called the office and Jeanette immediately went to work on my homeowner's policy gave me a quote that saved me money compared to my previous policy and was able to lower my auto insurance at the same time. She was professional and went to work on writing and activating the policy in a short amount of time."
We responded:
"Thank you for the 5-Star review Adam. I’m glad to know you were happy with the service Jeanette provided while quoting your home and auto insurance. We also like to hear we were able to help lower the price of insurance for you. Mitch"
Jovial “sunshine” Jordan
October 11, 2024
5
out of
5
rating by Jovial “sunshine” Jordan
"Jeannette Stroups was a very helpful agent and got me the exact quote I wanted! Thank you so much!"
We responded:
"Hi Jovial. Thanks for the 5-Star review. I’m glad to know you were happy with the service Jeanette provided while quoting your insurance and found her very helpful. Mitch"
Deanna Moffitt
September 25, 2024
5
out of
5
rating by Deanna Moffitt
"I just want to say I have had several odd and not fun experiences with State Farm here in Lane county. Today I was helped by a wonderful young lady, Jeanette, who made the entire experience helpful and funny and actually inspired me to get full coverage instead of the basic! Thank you Jeanette,(not Jake), from State Farm! 😁👍"
We responded:
"Thanks Deanna. I think I’ll make a case for State Farm marketing that they create a new spokesperson to add to the mix. I think” Jeanette from State Farm” makes total sense and our Jeanette would fill the role perfectly. Thanks for the 5- Star review for Jeanette..from State Farm!"
Emily Nelson
September 20, 2024
5
out of
5
rating by Emily Nelson
"Jeannette was so patient with my questions and explained as well as she could. She was kind and easy to chat with. She took my payment and answered all my questions. More businesses need a Jeanette on their team. :)"
We responded:
"Hi Emily. I’m happy to hear you found Jeanette to be patient while answering your questions. We appreciate the recognition of our valued team members as it is very motivating when they get positive feedback. Thank you!! Mitch"
Jim and Margie Brown
September 17, 2024
5
out of
5
rating by Jim and Margie Brown
"Ciera was very knowledgeable and helpful with answering all our questions."
We responded:
"Hi Jim & Margie. I want to thank you for recognizing Ciera and that you found her knowledgeable and helpful in answering your insurance questions."
Linda Campbell
September 16, 2024
5
out of
5
rating by Linda Campbell
"Very friendly!!!"
We responded:
"Thank you so much for your five-star review! We're thrilled to hear that you had a great experience and found my team friendly at Mitch Hanan State Farm Agent. We work hard to meet expectations like yours, and we're happy to have hit the mark for you! -Mitch"
Calvin Rutherford
August 22, 2024
5
out of
5
rating by Calvin Rutherford
"The staff is always polite and helpful"
We responded:
"Thank you Calvin. I'm glad to know my team is polite and helpful when you need us. We appreciate you. Mitch"
Nathan Nowak
July 18, 2024
5
out of
5
rating by Nathan Nowak
"5 stars, have worked with this office for several years now. Never had any issues. Always very helpful and friendly. Makes life easy. Every issue or question I have they are able to reslove immediately. Very satisfied."
We responded:
"Hi Nathan. Thank you for the great review. We work hard to provide excellent service and glad we are helpful and friendly to you. Mitch"
Cari Hall
July 8, 2024
5
out of
5
rating by Cari Hall
"Been with Mitch and Jodi since I was born basically and I will never change my ins company. Best ones around!"
We responded:
"Hi Cari. Jodie and I want to let you know how much we appreciate your comments. After 25 years of service to the Springfield community, we built long lasting client relationships and it's an honor to have served your insurance needs since you were very young. Again, we thank you for being our customer. Mitch and Jodie. "
Perri Allison McGee
July 8, 2024
5
out of
5
rating by Perri Allison McGee
"We have been with this office for over 20 years. Several times we have compared prices with other agencies and we just can beat our plan here! AND THE FANTASTIC CUSTOMER SERVICE can never be beat, they have treated our entire family with professionalism and compassion when we needed them."
We responded:
"Thank you so much for the glowing review and THANK YOU for being a long time customer. I'm happy to know the price you are paying is competitive but even happier to know you find our customer service fantastic and unbeatable. I'm also glad to know my team has always treated you and your entire family with professionalism and compassion. Thank you again! Mitch."
Michele Falls
July 8, 2024
5
out of
5
rating by Michele Falls
"Thanks to Aly who was extremely helpful today. She was very friendly and met the needs and questions I came in for graciously and immediately."
We responded:
"Michele, we're thrilled to hear about your experience with Aly! Our team members at Mitch Hanan State Farm Agent are here to provide friendly and immediate assistance for your insurance needs! We appreciate your kind words! -Mitch"
PHYLLIS
July 4, 2024
5
out of
5
rating by PHYLLIS
"Kind, courteous, thoughtful and thorough service in person today. I thoroughly enjoyed speaking with Sierra."
We responded:
"Phyllis, thank you for your wonderful feedback! We're delighted you had a positive experience with our team at Mitch Hanan State Farm Agent and appreciated the good communication, politeness, and the wonderful service you received! Your satisfaction is our top priority, and it's wonderful to know we met your expectations! -Mitch"
Paula Chevalier
July 3, 2024
5
out of
5
rating by Paula Chevalier
"Good personal service."
We responded:
"Hi Paula. I'm happy to know you had a great experience working with my team member and that you found the personal service we provide satisfying. Thank you for the 5-Star rating. I'm thankful to have the opportunity to serve your auto insurance, home insurance, life insurance or small business insurance needs at Mitch Hanan State Farm Insurance Agent. Mitch."
Debbie W.
July 3, 2024
5
out of
5
rating by Debbie W.
"Very friendly, attentive, and fast. Would highly recommend."
We responded:
"Hi Debbie. Thank for the kind review. I'm happy to know my team is friendly, attentive and responds quickly to you. Thank you for your recommendation. We truly appreciate it. Mitch"
Karen Morris
July 1, 2024
5
out of
5
rating by Karen Morris
"Very good communication. Polite. Wonderful person"
We responded:
"Karen, thank you for your wonderful feedback! We're delighted you had a positive experience with our team at Mitch Hanan State Farm Agent and appreciated the good communication, politeness, and the wonderful service you received! Your satisfaction is our top priority, and it's wonderful to know we met your expectations! -Mitch "
Neal Jacobson
June 28, 2024
5
out of
5
rating by Neal Jacobson
"Great team and service is top notch!"
We responded:
"Neal, Thank you for the great review. I’m glad to know you are happy with the service my team provided you. Mitch"
Linda Smith Reichel
June 28, 2024
5
out of
5
rating by Linda Smith Reichel
"Yes, the help was wonderful. Always have the best help from all agents. Thank you"
We responded:
"Linda, I’m glad you found my team wonderfully helpful and that you always have a great experience working with them. Thank you for the awesome review! Mitch"
Jean Cooper {ST_BOX}
June 27, 2024
5
out of
5
rating by Jean Cooper {ST_BOX}
"They are very friendly and help you find cost effective ways to save on your insurance. Great office and wonderful people!"
We responded:
"Jean, it’s great to know you had a great experience working with my team to find ways to save on your insurance. Glad you are happy with my wonderful team. Mitch"
Krea
June 26, 2024
5
out of
5
rating by Krea
"Abby had my question answered and action taken within 2 minutes. She was kind, professional and efficient. We were switched automatically to Mitch Hanan’s office when our other agent retired and we couldn’t be happier with this office and his team!"
We responded:
"Krea, I’m glad to know you had a great experience working with Abby on your insurance and found her kind, professional and efficient. We love hearing you are happy after your prior agent retired. Mitch"
Michael Levenhagen
June 24, 2024
5
out of
5
rating by Michael Levenhagen
"Fast, Fun and Effective"
We responded:
"Michael, glad to know you found us effectively quick in a fun way! Thanks for choosing Mitch Hanan’s State Farm Insurance agency for your insurance needs. Mitch"
jeanne coe
June 21, 2024
5
out of
5
rating by jeanne coe
"Recently I contacted Ciera at my Statefarm office to have my policy rerated. She was so efficient and on top of things. I really appreciated that she gave me a heads up about what to expect. Best part was I ended up with a significant savings on my insurance!"
We responded:
"Hi Jeannie, I’m glad you had a great experience working with Ciera and found her responsive and on top of things, giving you a heads up on what to expect. Cost savings was a bonus! Mitch"
Neola Wheeler
June 18, 2024
5
out of
5
rating by Neola Wheeler
"Jeanette (sp) was extremely helpful. I Give her a 10 out of 10. Thank you."
We responded:
"Neola, Thank you for the 10 out of 10 rating for Jeanette. I’m glad you found her extremely helpful. Mitch"