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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

cathaline fielding

April 3, 2023

5  out of  5 rating by cathaline fielding
"Very nice and very helpful"

Sandra Mickel

March 23, 2023

5  out of  5 rating by Sandra Mickel
"If you are looking for an insurance agent Mitch is fantastic. Jodi is pretty fantastic too. They make you feel like you are a valuable client. Questions are answered promptly. Adding new toys is a quick process. I'm very happy with the services they provide."


March 22, 2023

5  out of  5 rating by Mel
"Very knowledgeable staff!"

justin caulkins

February 28, 2023

5  out of  5 rating by justin caulkins
"I am a long time customer and rarely leave reviews. But, I need to here. They truly deserve it. State Farm Mitch Hannah and his lovely wife Jodie and staff are absolutely wonderful. Best in the business. Never hesitate to stop by and ask any question you have. Truly genuine, authentic folks. My experience since 1996 if you have a claim and can’t get answers they are on it and respond quickly. You will never walk away with unsatisfactory service. In the 30+ years my family has used them, they are on it if you have a question. They go far beyond what any other agent does for their customers. They take the time to make sure you understand what your buying and what your not buying to insure you get the most coverage at the best price available. Always looking out for the customer. Do not hesitate to come see Mitch Hanan, Jodie or staff."

Gina Dally

December 9, 2022

5  out of  5 rating by Gina Dally
"Wanted to thank Jeff for all his help with answering our questions and taking the time to explain everything in detail! We appreciate him and his customer service"

Ronda Prewitt

November 17, 2022

5  out of  5 rating by Ronda Prewitt
"State Farm was so great to work with. I highly recommend State Farm Insurance with Mitch Hanna in Springfield"

Stephanie H

October 20, 2022

4  out of  5 rating by Stephanie H
"I want to give a 'shout out' to Jeff Anglin. He worked hard to keep my business, shoots it pretty straight with me and that I appreciate. He's very knowledgeable and his love for his work translates through his actions."

Dayna Ballinger

June 3, 2022

5  out of  5 rating by Dayna Ballinger
"You can’t go wrong choosing this location. Everyone is SO friendly and responsive to anything you need. My agent is Jeff, he is a great guy! I recommend this office and would give more than 5 stars if I could. 😊"

Tami M.

April 6, 2022

5  out of  5 rating by Tami M.
"Nice and friendly....has great knowledge of the insurance world. Had a situation come up and Jeff A. was a huge help and made us feel like family and that everything would work out and be ok."

Paul Harris

March 20, 2022

5  out of  5 rating by Paul Harris
"They treat you like you want to be treated."

Anthony Smith lovan

January 23, 2022

5  out of  5 rating by Anthony Smith lovan
"Great people"

Alene Sybrant

November 17, 2021

5  out of  5 rating by Alene Sybrant
"I used Mitch for a Rocket Mortgage refinance on our home recently. All I have to say is WOW WOW WOW! My first contact from Mitch was on Nov. 2 and I just got a call today (11/17) that we will be closing on Nov 29. Mitch was very thorough and very responsive by text, phone and email. His Rocket Mortgage partner Priscilla called me that same evening of Nov 2 and locked us in to great rate. The whole process has been smooth and effortless. Thank you Mitch! - you're awesome as has been Priscilla and the entire Rocket Mortgage team."

Rebecca P

August 13, 2021

5  out of  5 rating by Rebecca P
"So proud to be part of this great staff. Love my job and my co-workers. A true caring of our customers and community."

Wil Mue49

July 29, 2021

5  out of  5 rating by Wil Mue49
"Staff responsive to my needs on a walk-in basis. They are able to provide a level of service beyond that which is available from online sites."

Bonnie Palmer

May 18, 2021

5  out of  5 rating by Bonnie Palmer
"been with state farm for 25 years, and this office for 21 of those years. its been great. highly recommend."

Kenny Marquez

April 6, 2021

5  out of  5 rating by Kenny Marquez
"Becca has exceptional customer service! She was so helpful in getting a new policy started for me! Thank you!"

Ashley Lunas-Rodriguez

March 20, 2021

5  out of  5 rating by Ashley Lunas-Rodriguez
"This is an amazing company with amazing people. For years me and my family have had them and im absolutely confident in them and would %100 recommend them to anyone looking for a good company. I'd like to give a special thanks to Jeff Anglin my agent for always going above and beyond when helping me with any problems or questions I've ever had. Im so greatful for all the help I've received and how easy and fast help was given. I'd also like to thank Jodi at the office as well for being so kind informative and helpful. Thanks again statefarm and its people!"

Kyra Hill

January 12, 2021

5  out of  5 rating by Kyra Hill
"My family has been going to this location for over 20 years I believe and I recently started to. I love them already!"

Jarron Bolt

December 17, 2020

5  out of  5 rating by Jarron Bolt
"I cannot express to everyone how great these people are at this location. Mitch, Jodi, Jeff, and Bekka are absolutely the best choice if you’re looking for a personable and affordable insurance company. They have gone above and beyond for me and I wouldn’t recommend anywhere else. Thank you to that entire team!"

Curtis Vanburkleo Sr

September 3, 2020

5  out of  5 rating by Curtis Vanburkleo Sr
"Excellent service, coverage and experience for an incredible price."

Lois McMullen

July 24, 2020

5  out of  5 rating by Lois McMullen
"Wonderfully friendly extremely helpful. We had a blowout on interstate 5, Jeff arranged a service truck to come change the flat, my husband couldn't get the lug nuts loose. After, he called us to do a follow-up to be sure we were okay. Such a great thing to do. It's comforting to know there is help for us old folks that we can rely on."

Michelle Johnson

February 16, 2020

5  out of  5 rating by Michelle Johnson
"Always friendly and knowledgeable."

Dan Platz

February 3, 2020

5  out of  5 rating by Dan Platz
"All the floks at Mitch Hanan(state farm)insurance have always been there for us for the last 4 years!! We highly recommend them for all your insurance needs!! Dan n Sara Platz"

Denise Vilanova

November 23, 2019

5  out of  5 rating by Denise Vilanova
"I had the best experience working with this office! I don’t remember ever dealing with someone so knowledgeable and who explained things to me in a way that was valuable to me. Thank you!!"


November 6, 2019

5  out of  5 rating by Yakyssim
"I have had Statefarm through Mitch Hanan for more than 10yrs. They get my family the best rates around and always treat me like family. They are fantastic."