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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

margret loop

November 28, 2023

1  out of  5 rating by margret loop
"raises prices every 6 months for no reason and no explanation, never can call back or answer phone!"

A. M.

November 2, 2023

5  out of  5 rating by A. M.
"Becca and Jeff were the best. Things were explained regarding my home insurance in a way I could understand and the rate was incredible. Friendly and professional. After my experience today they will be stuck with me forever. Sorry Jeff😜"

Deb Johnson

October 31, 2023

5  out of  5 rating by Deb Johnson
"We had an incident with a blown tire and a not so helpful claims rep. Mitch went to work and called the claims manager who called me back and apologized for the experience I had with the rep and corrected the situation for us. Hands down super impressed!"

Dusty Kirk

October 25, 2023

5  out of  5 rating by Dusty Kirk
"I got my quote and the next day insurance! Thank you Cierra 😊"

Andrew Saputo

October 12, 2023

5  out of  5 rating by Andrew Saputo
"Great group of folks looking out for my best interests."

Bryan Clough

August 29, 2023

5  out of  5 rating by Bryan Clough
"Mitch and his team at their office in Springfield, Oregon have always provided wonderful service to me on my rental property in Dexter, OR. They are honest and forthright with all of my questions. And I've been with them for 15 years. I have recommended them to my friends in Oregon and am very happy with their service. Colleen Clough."

Molly Guiley

August 4, 2023

5  out of  5 rating by Molly Guiley
"Jeff is the best! He is extremely knowledgeable and helpful, there hasn't been a problem he couldn't fix."

Garrett Corbari

August 2, 2023

5  out of  5 rating by Garrett Corbari
"Jeff at this office has been nothing but helpful and supportive. We recently purchased a home and Jeff was truly with us every step of the way. As a firefighter/ paramedic my schedule is very difficult to link in with, They we so understanding and if I have any questions I know I can stop by the office for a chat. Wonderful service Go Ducks"

Mikayla Cook

July 26, 2023

5  out of  5 rating by Mikayla Cook
"Great company! Jeff and Jody are always a joy to talk to on the phone. I always feel greatly taken care of!"

cathaline fielding

April 3, 2023

5  out of  5 rating by cathaline fielding
"Very nice and very helpful"

Sandra Mickel

March 23, 2023

5  out of  5 rating by Sandra Mickel
"If you are looking for an insurance agent Mitch is fantastic. Jodi is pretty fantastic too. They make you feel like you are a valuable client. Questions are answered promptly. Adding new toys is a quick process. I'm very happy with the services they provide."


March 22, 2023

5  out of  5 rating by Mel
"Very knowledgeable staff!"

justin caulkins

February 28, 2023

5  out of  5 rating by justin caulkins
"I am a long time customer and rarely leave reviews. But, I need to here. They truly deserve it. State Farm Mitch Hannah and his lovely wife Jodie and staff are absolutely wonderful. Best in the business. Never hesitate to stop by and ask any question you have. Truly genuine, authentic folks. My experience since 1996 if you have a claim and can’t get answers they are on it and respond quickly. You will never walk away with unsatisfactory service. In the 30+ years my family has used them, they are on it if you have a question. They go far beyond what any other agent does for their customers. They take the time to make sure you understand what your buying and what your not buying to insure you get the most coverage at the best price available. Always looking out for the customer. Do not hesitate to come see Mitch Hanan, Jodie or staff."

Gina Dally

December 9, 2022

5  out of  5 rating by Gina Dally
"Wanted to thank Jeff for all his help with answering our questions and taking the time to explain everything in detail! We appreciate him and his customer service"

Ronda Prewitt

November 17, 2022

5  out of  5 rating by Ronda Prewitt
"State Farm was so great to work with. I highly recommend State Farm Insurance with Mitch Hanna in Springfield"

Stephanie H

October 20, 2022

4  out of  5 rating by Stephanie H
"I want to give a 'shout out' to Jeff Anglin. He worked hard to keep my business, shoots it pretty straight with me and that I appreciate. He's very knowledgeable and his love for his work translates through his actions."

Dayna Ballinger

June 3, 2022

5  out of  5 rating by Dayna Ballinger
"You can’t go wrong choosing this location. Everyone is SO friendly and responsive to anything you need. My agent is Jeff, he is a great guy! I recommend this office and would give more than 5 stars if I could. 😊"

Tami M.

April 6, 2022

5  out of  5 rating by Tami M.
"Nice and friendly....has great knowledge of the insurance world. Had a situation come up and Jeff A. was a huge help and made us feel like family and that everything would work out and be ok."

Paul Harris

March 20, 2022

5  out of  5 rating by Paul Harris
"They treat you like you want to be treated."

Anthony Smith lovan

January 23, 2022

5  out of  5 rating by Anthony Smith lovan
"Great people"

Alene Sybrant

November 17, 2021

5  out of  5 rating by Alene Sybrant
"I used Mitch for a Rocket Mortgage refinance on our home recently. All I have to say is WOW WOW WOW! My first contact from Mitch was on Nov. 2 and I just got a call today (11/17) that we will be closing on Nov 29. Mitch was very thorough and very responsive by text, phone and email. His Rocket Mortgage partner Priscilla called me that same evening of Nov 2 and locked us in to great rate. The whole process has been smooth and effortless. Thank you Mitch! - you're awesome as has been Priscilla and the entire Rocket Mortgage team."

Rebecca P

August 13, 2021

5  out of  5 rating by Rebecca P
"So proud to be part of this great staff. Love my job and my co-workers. A true caring of our customers and community."

Wil Mue49

July 29, 2021

5  out of  5 rating by Wil Mue49
"Staff responsive to my needs on a walk-in basis. They are able to provide a level of service beyond that which is available from online sites."

Bonnie Palmer

May 18, 2021

5  out of  5 rating by Bonnie Palmer
"been with state farm for 25 years, and this office for 21 of those years. its been great. highly recommend."

Kenny Marquez

April 6, 2021

5  out of  5 rating by Kenny Marquez
"Becca has exceptional customer service! She was so helpful in getting a new policy started for me! Thank you!"